Privacy Statement

Privacy Statement – General Data Protection Regulation (GDPR)

Astronau (Toypek.eu), located at Dinkelstraat 16, 7417 XH Deventer (warehouse: Bloemenksweg 35, 7383 RN Voorst), is responsible for processing personal data as described in this privacy statement.

Contact details: Astronau, Dinkelstraat 16, 7417 XH Deventer, The Netherlands
Phone: +31 6 27890858
Data Protection Officer: Bodhi Verhaaf – info@toypek.eu

Personal data we process
Astronau processes your personal data because you use our services and/or provide this information to us. Below is an overview of the data we may process:

– First and last name
– Address details
– Phone number
– Email address
– IP address
– Information about your activities on our website
– Internet browser and device type

Special and/or sensitive personal data
Our website and services are not intended to collect data from visitors under the age of 18 without parental or guardian consent. We encourage parents to be involved in their children’s online activities to prevent data collection without permission.
If you believe we have collected personal data about a minor without consent, please contact us at info@toypek.eu and we will delete the information immediately.

Purposes of data processing
Astronau (Toypek.eu) processes your personal data for the following purposes:

– Processing your payment
– Contacting you when necessary to provide our services
– Allowing you to create and manage an account
– Delivering goods and services to you
– Meeting legal obligations such as tax requirements (handled by TweeDee Accountants & Tax Advisors)

Automated decision-making
Astronau does not make decisions based solely on automated processing that could have significant effects on individuals. All decisions involving personal data include human oversight.

Retention of personal data
If you create an account with our webshop, we retain your account and associated data until you request deletion. The following retention periods apply:

• Personal data – 7 years (required by fiscal retention obligations)
• Address details – 7 years (required by fiscal retention obligations)
• Order information – 7 years (required by fiscal retention obligations)

Sharing personal data with third parties
Astronau only shares personal data with third parties when necessary to fulfill our agreement with you or to comply with legal obligations.

Cookies and analytical technologies
Astronau uses functional and analytical cookies that do not affect your privacy. These small text files are stored on your device to ensure the proper functioning of the website and to remember your preferences.
You can disable cookies by adjusting your browser settings or by deleting previously stored cookies.

Access, correction, or deletion of data
You have the right to access, correct, or delete your personal data. You may also withdraw consent for processing, object to processing, or request data portability.
To exercise these rights, please contact us at info@toypek.eu. To verify your identity, include a copy of your ID with sensitive details (photo, MRZ, passport number, and citizen service number) blacked out.
We will respond as soon as possible, and no later than four weeks.

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
Report a concern (autoriteitpersoonsgegevens.nl)

How we protect your data
Astronau takes the protection of your personal data seriously and implements appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, or unauthorized modification.
If you believe your data is not properly secured or if you suspect misuse, please contact us at info@toypek.eu.

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