Privacy Statement

Privacy Statement – General Data Protection Regulation (GDPR)

Astronau (Toypek.eu), located at Dinkelstraat 16, 7417 XH Deventer (stock location: Bloemenksweg 35, 7383 RN Voorst), is responsible for processing personal data as described in this privacy statement.

Contact details:
Astronau, Dinkelstraat 16, 7417 XH Deventer
Phone: +31 6 27890858
Email: info@toypek.eu
Data Protection Officer: Bodhi Verhaaf

Personal data we process

Astronau processes your personal data because you use our services and/or provide it to us. The personal data we process includes:

• First and last name
• Address details
• Phone number
• Email address
• IP address
• Information about your activities on our website
• Internet browser and device type

Special and/or sensitive personal data

Our website and services are not intended for users under the age of 18 without parental consent. We recommend parents be involved in their children’s online activities to prevent unauthorized data collection. If you believe we have collected data about a minor without permission, please contact us at info@toypek.eu. We will delete the information immediately.

Purposes for processing personal data

We process your personal data for the following purposes:

• Handling your payment
• Contacting you when necessary to perform our services
• Providing the option to create an account
• Delivering goods and services to you
• Complying with legal obligations, such as tax requirements (via TweeDee Accountants & Tax Advisors)

Automated decision-making

Astronau does not make automated decisions that have significant effects on individuals. All decisions involving personal data are reviewed by authorized staff members.

Retention period

We retain your data as long as necessary to fulfill the purposes described above or as required by law. If you have a webshop account, your data is stored until you request deletion.

• Personal data – 7 years (tax retention obligation)
• Address details – 7 years (tax retention obligation)
• Order details – 7 years (tax retention obligation)

Sharing data with third parties

Astronau only shares personal data with third parties when necessary to fulfill an agreement with you or to comply with legal obligations.

Cookies and similar technologies

We use analytical and functional cookies that do not compromise your privacy. Cookies are small text files stored on your device to ensure the website functions properly and remembers your preferences. You can disable cookies in your browser settings or delete existing cookies at any time.

Your rights

You have the right to access, correct, or delete your personal data. You can also withdraw your consent or object to processing. Additionally, you may request data portability—having your data sent to you or another organization.

To exercise these rights, contact us at info@toypek.eu. Please include a copy of your ID (with your photo, MRZ, passport number, and BSN blacked out) so we can verify your identity. We will respond within four weeks.

If you are not satisfied with how your data is handled, you may file a complaint with the Dutch Data Protection Authority: