Privacy Statement

Privacy Statement General Data Protection Regulation (GDPR)

Astronau (Toypek.eu), located at Dinkelstraat 16, 7417 XH Deventer (stock location Bloemenksweg 35, 7383RN Voorst), is responsible for the processing of personal data as described in this privacy statement.

Contact details: Astronau, Dinkelstraat 16, 7417XH Deventer, telephone +31627890858.

Bodhi Verhaaf is the Data Protection Officer of Astronau (Toypek.eu) and can be contacted via info@toypek.eu.

Personal data that we process:
Astronau processes your personal data because you use our services and/or provide it to us. Below is an overview of the personal data we process:

– First and last name
– Address details
– Phone number
– E-mail address
– IP address
– Information about your activities on our website
– Internet browser and device type

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about visitors under the age of 18 without parental or guardian consent. We recommend parents to be involved in their children’s online activities to prevent the collection of data without consent. If you believe that we have collected personal information about a minor without permission, please contact us at info@toypek.eu, and we will remove the information from our database.

Astronau (Toypek.eu) processes your personal data for the following purposes:

– Handling your payment;
– Contacting you if necessary to perform our services;
– Providing you the option to create an account;
– Delivering goods and services to you;
– Meeting legal obligations, such as data required for tax returns by TweeDee accountants & tax advisors.

Automated decision making
Astronau does not make decisions based on automated processing that have significant consequences for individuals. Such decisions are not made solely by computer programs or systems without human involvement (e.g., Astronau employees).

How long we retain personal data

When you create an account and become a registered customer of our webshop, we keep your account and associated data until you request its deletion. We follow these retention periods for the following personal and item data:

• Personal data > Retention period > 7 years > Reason: Fiscal retention obligation
• Personal details > Retention period > 7 years > Reason: Fiscal retention obligation
• Address > Retention period > 7 years > Reason: Fiscal retention obligation
• Ordered articles > 7 years > Reason: Fiscal retention obligation

Sharing personal data with third parties
Astronau only shares personal data with third parties when necessary to fulfill our agreement with you or to comply with a legal obligation.

Cookies and similar analytical techniques we use:
Astronau uses cookies, such as analytical and functional cookies, which do not compromise your privacy. These cookies are small text files stored on your computer, tablet, or smartphone when you visit our website. The cookies we use are essential for the technical functioning of the website and for your convenience. They ensure proper website operation and remember your preferences. We may also utilize cookies for website optimization. You can opt out of cookies by adjusting your internet browser settings to prevent storing cookies or by deleting previously saved information through your browser settings.

View, modify, or delete data
You have the right to view, correct, or delete your personal data. You can do this yourself through your account’s personal settings. Additionally, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by our company. You also have the right to data portability, meaning you can request that we send the personal data we hold about you in a computer file to you or another organization of your choice. To exercise your right to object, right to data portability, or if you have any other questions or comments about data processing, please send a specific request to info@toypek.eu. To verify your identity, we ask you to enclose a copy of your identification document with the request. Please black out your passport photo, MRZ (machine-readable zone), passport number, and citizen service number (BSN) to protect your privacy. Astronau will respond to your request as soon as possible, but no later than four weeks. We would also like to inform you that you have the right to file a complaint with the Dutch Data Protection Authority, the national supervisory authority. You can do this through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure your personal data
How long we retain personal data:

When you create an account and become a registered customer of our webshop, we keep your account and associated data until you request its deletion.

• We follow these retention periods for the following personal and item data:
• Personal data: Retention period of 7 years due to fiscal retention obligations
• Address: Retention period of 7 years due to fiscal retention obligations
• Ordered articles: Retention period of 7 years due to fiscal retention obligations
• Sharing personal data with third parties:
• Astronau only shares personal data with third parties when necessary to fulfill our agreement with you or to comply with a legal obligation.

Cookies and similar techniques we use
Astronau uses cookies, such as analytical and functional cookies, which do not compromise your privacy. These cookies are small text files stored on your computer, tablet, or smartphone when you visit our website. The cookies we use are essential for the technical functioning of the website and for your convenience. They ensure proper website operation and remember your preferences. We may also utilize cookies for website optimization. You can opt out of cookies by adjusting your internet browser settings to prevent storing cookies or by deleting previously saved information through your browser settings.

View, modify, or delete data
You have the right to view, correct, or delete your personal data. You can do this yourself through your account’s personal settings. Additionally, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by our company. You also have the right to data portability, meaning you can request that we send the personal data we hold about you in a computer file to you or another organization of your choice. To exercise your right to object, right to data portability, or if you have any other questions or comments about data processing, please send a specific request to info@toypek.eu. To verify your identity, we ask you to enclose a copy of your identification document with the request. Please black out your passport photo, MRZ (machine-readable zone), passport number, and citizen service number (BSN) to protect your privacy. Astronau will respond to your request as soon as possible, but no later than four weeks. We would also like to inform you that you have the right to file a complaint with the Dutch Data Protection Authority, the national supervisory authority. You can do this through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data:
Astronau takes data protection seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes to personal data. If you suspect that your data is not properly secured or if there are indications of abuse, please contact our customer service or email us at info@toypek.eu.